FAQs

Our Most Frequently Asked Questions

University Dermatology is a long-established and well respected practice that combines the latest, most effective treatments in general, cosmetic and surgical dermatology. From basic skin concerns to cutting edge techniques, our Board Certified Dermatologist, Board Certified Physician Assistants, Licensed Medical Aesthetician, and highly trained staff provide the best in patient care.

Are my medical records kept private and confidential?

Your medical file is handled with the utmost respect for your privacy. Our staff are bound by strict confidentiality requirements as a condition of employment regarding your medical records.

 

Ordinarily we will not release the contents of your medical file without your consent.

Do you treat acne/general dermatology or just surgery and cosmetics?

We treat all aspects of dermatology – general, surgical and cosmetic.

What type of lasers do you have? What do they do?

The lasers and light based technologies that we employ are very effective in treating conditions ranging from large pores, facial tone and textural imperfections, sun damage/sun spots, facial vessels and redness, face, neck, and chest fine lines and wrinkles, permanent hair reduction, acne scarring, to pre-cancerous lesions of the scalp, face, arms, and hands.

What is a Physician Assistant?

physician assistant (or PA) is a nationally certified and state-licensed medical professional. PAs practice medicine on healthcare teams with physicians and other providers. They practice and prescribe medication in all 50 states and are experts in their fields.

Will my Botox and/or Facial Fillers be performed by the doctor?

Yes, Dr. Vallat performs all of the Botox and facial fillers procedures. He also performs numerous other facial cosmetic procedures, lasers and sclerotherapy.

What cosmetic procedures does your practice perform?

UD offers a broad range of cosmetic procedures.  Not only do we employ laser and light based technologies as mentioned in the question above, we also, offer Botox Cosmetic for facial lines, facial ‘fillers” to treat deeper creases, folds, and hollows, removal of unsightly moles, treat spider veins of the legs , remove ’wisdom”/age spots, “liver spots” and more.

Do I need a referral to make an appointment?

Patients seen for cosmetic and elective surgery do not need a referral to make an appointment.

What should I expect during first visit?

The best and only way to find out what treatment is right for you, is to consult Our Providers, who will listen to your needs , and examine you and provide you with educated advise. Your doctor can tell you what you need to know about the treatment you are interested in, or recommend another to meet your needs and goals.

What are your acceptable means of payment?

We will be glad to file your insurance for your medical dermatology visit.

 

In the case of cosmetic consultations and treatments, fees will be reviewed with you at the consultation visit. Payment at the time of the consultation is appreciated.

Types of insurance accepted at the practice?

Insurances accepted as of 01/01/2015:

  • AARP
  • AETNA
  • BCBS of North Carolina
  • BCBS Out of State
  • BCBS Medicare Advantage
  • Cigna
  • Coventry
  • First Health
  • Humana
  • Humana Medicare
  • Medcost
  • Medicare
  • Railroad Medicare
  • PHCS
  • Primary Physician Care
  • Secure Horizons
  • State BCBS
  • United Health Care

Do you accept Medicaid?

No. Those patients who have Medicaid will need to pay for their visit out-of-pocket.

Do you offer financing for cosmetic procedures?

As a service to our patients, we are pleased to offer direct, outside financing for cosmetic procedures through CareCredit. It is easy to apply with a simple application and quick online approval.  The financing allows you to begin your treatment immediately and then pay for it over time with low monthly payments. A full range of payment plans is available to best suit your needs. Find out more about CareCredit by click here

 

**CareCredit is only used for cosmetic procedures and you must finance a minimum of $300.00. Not used for co-pays or combined with insurance**

What are your hours and address?

Practice Hours

 

Monday 8:30 am – 5:00 pm
Tuesday 8:30 am – 5:00 pm
Wednesday 8:00 am – 5:00 pm
Thursday 8:30 am – 5:00 pm
Friday 8:30 am – 1:00 pm
Saturday Closed
Sunday Closed

 

Mallard Creek Medical Park
3006 Baucom Road
Suite 100
Charlotte, NC 28269


Tel
: 704. 596. 1787Click here for driving directions and location map.

Fax: 704. 596. 6230

E-mailinfo@universityderm.com
Website: www.universityderm.com

We are on Facebookclick here to find out more.

At University Dermatology we have a brilliant staff of providers with many years of experience waiting to hear from you. Make an appointment today and let us help you achieve your goals.

COVID-19 UPDATE

As we are preparing to see patients in the office again on May 4th, please note the following updates from our practice:

-We already follow strict infection control protocols in our clinic that keep our facilities safe for all patients, and we are continuing to follow these best practices.

-In addition, we have implemented a special COVID-19 preparedness plan and have asked any employees who are feeling sick to remain at home until they are better.

As a patient, you can help us protect the health and well-being of our patients and our community by following these guidelines:

•If you have a fever or are experiencing symptoms of a respiratory infection (e.g., cough, sore throat, fever or difficulty breathing),or history of travel to areas experiencing transmission of COVID-19 or contact with possible COVID-19 patients, please call our office to cancel your appointment.  When you are completely well or had a waiting period, we will do our best to reschedule any cancellations from this time period as soon as possible.

•Plan to come to your scheduled appointment alone, so that there aren't any extra unnecessary people in the office at one time. If you are a new patient, please refer to our website and download the necessary paperwork. If you do not have this information prepared, this could delay your appointment or you may be asked to reschedule your appointment.

•If you have a face mask or face covering, we strongly recommend wearing it as an added precaution.  Our clinical staff will all be wearing masks.

•When you arrive, please read the instructions on the front door. Then check in at the front desk. At that time, our staff will instruct you regarding check in procedures.

We thank you in advance for your cooperation in helping us keep all our patients and staff safe and healthy during this time.